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A team that's here to help

Geneva · Lausanne · Montreux · Gstaad · Crans-Montana · Zermatt — Elite Agency serves French-speaking Switzerland and major mountain destinations. Our responsive, discreet team can be reached by phone or WhatsApp at +41 79 891 26 28.

Geneva · Lausanne · Montreux

Our main service area is the Lake Geneva region—maximum availability, a local team, and caregivers within 30 minutes or less.

Downtown, Cologny, Vésenaz, Vandœuvres: available immediately.

Airport & luxury hotels (Beau-Rivage, Mandarin, Four Seasons): our regular partners.

Standard turnaround time: 2 hours between confirmation and arrival.

Downtown Lausanne, Pully, Ouchy: regularly available.

Beau-Rivage Palace and Royal Savoy Hotels: partners.

Estimated time: 2 to 3 hours, depending on the schedule.

Montreux, Vevey, La Tour-de-Peilz: availability upon reservation.

Hotels on Lake Geneva, Fairmont, Grand Hôtel du Lac: easy access.

We recommend booking 24 hours in advance.

Travel expenses: 100 CHF for downtown Geneva, 200 CHF for the outskirts; please contact us for a quote for other areas.

In-house chauffeur service for all transfers.

A multilingual guide may be available, subject to availability.

Mountain regions

Gstaad, Crans-Montana, Zermatt — enhanced seasonal service during peak season (Dec–Feb and Jul–Aug); advance reservations are recommended to ensure availability.

High season: December 20 to March 15 (skiing and après-ski).

Partner hotels: Gstaad Palace, Le Grand Bellevue, Park Gstaad.

Best to book 7 days in advance during peak season.

High season: December through March, and July–August (golf & hiking).

Partner hotels: Guarda Golf, LeCrans, Six Senses.

Delivery time: 24 to 48 hours during peak season.

High season: Christmas through Easter for skiing; summer for high-altitude hiking.

Partner hotels: Mont Cervin Palace, Grand Hôtel Zermatterhof.

We recommend booking 3 to 7 days in advance.

Transportation costs to the mountains: upon request (train + transfer or private car).

We recommend an overnight package to make the most of your trip.

Guides who are accustomed to high altitudes and après-ski culture.

Hours & Responsiveness

Reservations can be made 7 days a week from 10 a.m. to 11 p.m., with confirmation required by 11 p.m. for all evening service. Our multilingual, discreet team can be reached directly.

From 10 a.m. to 11 p.m., 7 days a week.

For any service after 11 p.m., confirmation is required before that time.

Minimum notice: 2 hours between confirmation and the appointment.

Phone & WhatsApp: +41 79 891 26 28.

Use the form below for detailed or non-urgent requests.

Encrypted communications (Signal, ProtonMail) upon request.

French, English, Italian: team.

Spanish, Russian, Arabic, German: depending on the guide.

Please indicate your language preference when booking.

Response to WhatsApp and phone inquiries: within 15 minutes during business hours.

Reservation confirmation: within 1 hour.

24/7 emergency hotline for registered customers.

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